Privacy Policy

Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Full name
• Mobile number / phone
• Email address
• Business or delivery location
• Product requirements (type, quantity, customization details)
• Any message or enquiry you submit

We may also collect non-personal data such as browser type, device information, pages visited, and approximate location to improve our website performance.

How We Use Your Information

Your information is used for the following purposes:

• To respond to your enquiries and provide quotations
• To process and manage bulk furniture orders
• To communicate via phone, email, or WhatsApp
• To understand your requirements and provide custom solutions
• To improve our website and customer service

How We Protect Your Data

We implement appropriate security measures to protect your personal information. Access to your data is restricted to authorized personnel only.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing of Information

We may share your information only in the following limited cases:

• With internal teams for order processing and delivery coordination
• With logistics partners for product delivery
• With payment providers (if applicable)
• If required by law or government authorities

Cookies & Tracking

Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.

WhatsApp Communication

When you contact us via WhatsApp, you voluntarily share your information. We use this information only to respond to your enquiry or process your order. WhatsApp's own privacy policy also applies.

Your Rights

You have the right to:

• Access your personal data we hold
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent for future communications

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the updated policy.